Privacy Policy

At Water & Woods Vacation Rental Management, LLC (“we,” “us,” or “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book a stay with us.

1. Information We Collect

We collect information that you provide directly to us, as well as information gathered automatically through your use of our site.

CategoryExamples
Identity DataName, date of birth (to verify age requirements).
Contact DataEmail address, phone number, and billing address.
Financial DataPayment card details (processed securely via Stripe).
Reservation DataProperty booked, dates of stay, and number of guests.
Technical DataIP address, browser type, and cookies for site functionality.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • Reservation Management: To process your booking, confirm availability, and manage check-in/check-out.
  • Communication: To send booking confirmations, arrival instructions, and respond to your inquiries.
  • Payment Processing: To securely process transactions through our third-party processor, Stripe.
  • Legal Compliance: To comply with local lodging tax requirements or law enforcement requests.
  • Marketing: With your consent, we may send occasional updates about new properties or seasonal promotions. You may opt out at any time.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We only share information in the following limited circumstances:

  • Service Providers: We share data with trusted partners who help us operate, such as Stripe (payment processing) and our property management software providers.
  • Property Owners: We may share guest names and stay dates with the specific property owner for insurance and safety purposes.
  • Legal Requirements: We may disclose information if required by law, such as for tax reporting or in response to a valid subpoena.

4. Payment Security

Your financial security is our priority. Water & Woods Vacation Rental Management, LLC does not store full credit card numbers on our servers. All payment data is handled by Stripe, a PCI-DSS compliant processor. You can view Stripe’s privacy policy on their official website.

5. Cookies and Tracking

We use cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. SMS/Mobile Communication

If you provide your phone number for booking updates, we will only use it for reservation-related communication. We do not share your mobile data with third parties for marketing/promotional purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you.
  • Request that we correct or delete your personal information.
  • Opt-out of marketing communications.

To exercise these rights, please contact us using the form on this page or call 231.333.1310

Water & Woods Vacation Rental Management, LLC – Last Updated: April 15, 2026